Ordering Policy

After an order is placed a confirmation email will be sent to the customer confirming the order. Once the order is ready to ship, StockCabinetExpress will contact the customer to finalize the shipping information.

Assembled orders require a minimum of 3 cabinets per order. If your order less than 3 cabinets, then we can only ship it RTA (Ready to Assemble).

Order Changes

Any additions, corrections, or changes made to an order must be made via phone (800-511-5549) or fax (800-656-3649) within 24 hours of receipt of your order confirmation. Any changes requested after 24 hours may incur a $25.00 fee and/or we may be unable to accommodate the request.

Shipping Policy

Orders are usually shipped via commercial freight carrier; however, sometimes UPS Ground is used. This is solely at the discretion of the warehouse, and special shipping cannot be requested. We provide curb side delivery only. Please note that drivers will not be responsible for disposing and removing of packing materials.

If your order is shipped via freight carrier, they will usually call prior to delivery, although this is not guaranteed. If the carrier attempts delivery without notice, and no one is available to sign for the delivery, they will contact you via telephone to make arrangements. You must agree on a delivery date within 3 days of the initial contact by the carrier. It is the responsibility of the customer to be available to accept the freight during the carrier's delivery times; the carrier does not work around the consignee's schedule.

If your order is shipped via UPS, there is no call or pre-delivery arrangements. UPS will attempt delivery 3 times; each time they will leave a slip. If you know you will not be available during their hours, you can contact them and arrange to pick up the order at their terminal. They may choose to leave the package without a signature (usually on the porch); this is at their discretion.

Delivery Policy

Once you receive you order, it is your responsibility to inspect the order for any visible signs of damage. If any sigh of damage is observer, you should note the damage on the delivery form the driver presents to you. You can then accept the delivery then contact StockCabinetExpress (800-511-5549) to report the damages. You will be required to send in a copy of the signed delivery form stating the damage and a picture of the damage package.

Lead Time

Our cabinets usually ship within 4-5 days. However, we do not ship partial orders. If part of an order is out of stock, we will contact you and the order will usually ship within 1-2 weeks with a maximum of 4 weeks.

Shipping Cost

Shipping will be charged according to the size and destination of your order. All items are shipped within the continental USA.  

**NOTE: It is recommended that the shipping address provided be an occupied residence or business, to avoid possible complications.